{"id":5414,"date":"2024-07-10T10:12:22","date_gmt":"2024-07-10T10:12:22","guid":{"rendered":"https:\/\/alma.loadingediciones.cl\/dev\/?p=5414"},"modified":"2024-07-10T17:18:43","modified_gmt":"2024-07-10T17:18:43","slug":"hospitality","status":"publish","type":"post","link":"https:\/\/alma.loadingediciones.cl\/dev\/es\/hospitality\/","title":{"rendered":"Como estar en casa: los avances en Hospitality"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.19.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|||||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” min_height=”90.8px” custom_margin=”|auto|6px|auto|false|false” custom_padding=”||1px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” custom_padding=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]”Thank you very much for your service!” \/ “The service in general is good. Keep it up and keep improving” \/ “All very good. Although I don’t do regular shifts it would be a luxury to have such a service at SCO” \/ “My sincere congratulations to all the staff. They are a great team and help a lot to make us feel happier in this place” \/ “The homemade soups at AOS are always appreciated” \/ “Very good dishes at AOS”.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”3_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” custom_padding=”||16px|||” global_colors_info=”{}” theme_builder_area=”post_content”]These are some of the comments received by our Hospitality team in the latest Evaluation Survey conducted in May 2024. And they speak for themselves: “We are very happy that this user evaluation shows very good results”, says Andr\u00e9s Baerwald, nuestro Hospitality Manager.<\/strong>.[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-19-at-09.26.20.jpeg” title_text=”WhatsApp Image 2024-06-19 at 09.26.20″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/Encuesta-Satisfaccion-2024-5-Resumen-por-area-1-pdf.jpg” title_text=”Encuesta Satisfacci\u00f3n 2024-5 – Resumen por area” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]The data confirms the story. In every single item of the survey, the positive evaluations have increased considerably.<\/p>\n

Cantidad Total de Encuestados:
\nEncuesta 2023 Newrest: 75
\nEncuesta 2023 Aliservice: 69
\nEncuesta 2024 Aliservice: 66<\/p>\n

*A continuaci\u00f3n puedes ver el Resumen General de la Encuesta por servicio:<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” border_color_all=”#EDF000″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_button button_url=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/Encuesta-Satisfaccion-2024-5-Resumen-por-area.pdf” url_new_window=”on” button_text=”Click here to see the results of the survey” button_alignment=”center” _builder_version=”4.19.1″ _module_preset=”default” box_shadow_style=”preset5″ box_shadow_color=”#EDF000″ global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/DSCF0225-2-scaled.jpeg” title_text=”DSCF0225 (2)” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]This change in perception seems to be closely related to the arrival of a new contractor (Aliservice) in July last year. “We have been working together with the management and supervisors of all the service areas from day one, giving all the necessary support for the success of their management,” says Andr\u00e9s.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/Foto-2-Hospitality-Group-e1720625372393.jpg” title_text=”Foto 2 Hospitality Group” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/Foto-1-Hospitality-Group-e1720625430433.jpg” title_text=”Foto 1 Hospitality Group” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]The dedication of everyone in the Hospitality group is daily and meticulous as they must accomplish their difficult mission. “There is a great multiculturality among all of us who work at ALMA on a shift system and spend more than 50% of our lives on site, so our main job is to make the experience in terms of food and accommodation as pleasant and enjoyable as possible for everyone in this great community,” Andr\u00e9s concludes.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#00C0C7″ text_font_size=”24px” text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]Las novedades de Hospitality:<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]M\u00e1quina de helados Soft<\/strong>: This purchase made in December 2023 has been a great success, which is reflected not only in the feedback received, but also in the large number of ice cream cups that people take away after lunch and dinner, with an average of 2,000 ice cream cups consumed per month during the summer.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-05-at-20.54.49-3-e1718809078925.jpeg” title_text=”WhatsApp Image 2024-06-05 at 20.54.49 (3)” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/Maquina-automatica-de-cafe-en-cafeteria-del-AOS.jpg” title_text=”Maquina autom\u00e1tica de caf\u00e9 en cafeter\u00eda del AOS” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]Nuevas m\u00e1quinas de caf\u00e9 s\u00faper autom\u00e1ticas<\/strong>: At the touch of a button, the new coffee machines installed in the two OSF cafeterias and in the Residence provide a variety of coffee and chocolate alternatives. A big plus is that one of these same automatic machines was installed for the first time in the AOS, of course, with decaffeinated coffee beans.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]Nuevos juegos de toallas<\/strong>: Now the users of the Residence can notice this renovation, as they have hotel towels with a higher grammage per cm2, which provides a better experience of use.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-06-at-15.12.14-1-e1718809756621.jpeg” title_text=”WhatsApp Image 2024-06-06 at 15.12.14 (1)” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]Renovaci\u00f3n de colchones<\/strong>: Se realiz\u00f3 una renovaci\u00f3n de todos los colchones defectuosos o con alguna observaci\u00f3n tanto en la Residencia como en el ALMA Camp.<\/p>\n

Hermoseamiento del lobby de la Residencia<\/strong>: Notoriamente se aprecia un mayor verdor en el lobby de la Residencia d\u00f3nde el equipo de Hospitality ha realizado trabajos de jardiner\u00eda, incorporando variedades de plantas para hermosear el acceso a la Residencia.<\/p>\n

Mejoras en el link de colaciones en AOS<\/strong>: Para la elecci\u00f3n del Almuerzo del D\u00eda, ahora s\u00f3lo con un click los usuarios pueden elegir entre dos opciones de plato de fondo y acompa\u00f1amiento. En la categor\u00eda Empanada se agreg\u00f3 la opci\u00f3n Chaparrita. \u201cConscientes de que existe una cierta inestabilidad del link actual, es que estamos trabajando para modernizarnos y robustecernos con una nueva aplicaci\u00f3n\u201d, sostiene Andr\u00e9s.<\/p>\n

Nuevo contrato de Transportes<\/strong>: Very soon, the company Sokol, with which we currently work, will incorporate new bus and minibus equipment. The latter will have wider seats, thus improving user comfort and a better travel experience.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-05-24-at-14.26.31-2-1.jpeg” title_text=”WhatsApp Image 2024-05-24 at 14.26.31 (2) (1)” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”justified” global_colors_info=”{}” theme_builder_area=”post_content”]Cenas tem\u00e1ticas m\u00e1s entretenidas<\/strong>: In addition to the special events held on important dates such as Workers’ Day, Independence Day, Christmas and New Year’s Day, the Themed Dinners have been upgraded to a higher level of production and gastronomic excellence.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/alma.loadingediciones.cl\/dev\/wp-content\/uploads\/2024\/06\/Cena-Chilota-6-e1719003851486.jpg” title_text=”Cena Chilota 6″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#000000″ text_orientation=”center” global_colors_info=”{}” theme_builder_area=”post_content”]*Haz click en la imagen de abajo para ver m\u00e1s fotos de la \u00faltima Cena Tem\u00e1tica Asi\u00e1tica y la \u00faltima Cena Tem\u00e1tica Chilota<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_gallery gallery_ids=”5447,5450,5445,5444,5451,5443,5442,5441,5470,5471,5472,5473,5474,5475,5476,5477″ fullwidth=”on” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” custom_margin=”28px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#E09900″ text_font_size=”20px” text_orientation=”center” text_text_shadow_style=”preset1″ text_text_shadow_color=”#E09900″ box_shadow_style=”preset1″ global_colors_info=”{}” theme_builder_area=”post_content”]SI TE GUST\u00d3 ESTE NEWSLETTER, \u00a1DALE UN \"LIKE\" Y COMENTA!<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n

<\/span><\/div>","protected":false},"excerpt":{"rendered":"

“Thank you very much for your service!” \/ “The service in general is good. Keep it up and keep improving” \/ “All very good. Although I don’t do regular shifts it would be a luxury to have such a service at SCO” \/ “My sincere congratulations to all the staff. They are a great team […]<\/p>\n

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