Protectors of the “Code”: our Points of Contact

Jul 3, 2024 | News | 1 comment

Tags: ALMA

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Respect, courtesy and fairness. These principles are the basis of the framework of behaviour that applies to all of us who work at ALMA JAO, and which we include in our Code of Ethics and Conduct.

To ensure that this Code is complied with, we have several Points of Contact who are always available to guide and respond to any request from a member of staff.

One of them is Fabiola Cruzat, our AMG Supervisor, who, along with other employees, joined in 2021 in order to be able to “help my colleagues to solve problems without them sometimes becoming a ‘snowball’,” she says.

In this role, Fabiola defends the purpose of the Code of Ethics and Conduct: “In a work group there must be an atmosphere of trust and respect, with a clear space for behaviour, and I believe that this code helps to set the guidelines for conduct”.

José Luis Corro, our Power Team Operator, agrees, and believes that for the whole observatory “it is important to have clear behavioural guidelines, what we should and should not do, and why, in our work and behaviour”.

The role they play as Points of Contact is fundamental for us, as José has been able to confirm in his own experience: “It was very gratifying to be able to help and guide in the cases I have had. By giving advice, they have been solved quickly and on good terms”.

The data confirms José’s statement. According to the numbers of cases reported during 2023, of the 8 cases registered, the majority came from the OSF, mainly denouncing situations of physical or verbal aggression, and sought our Contact Points to seek a solution to their cases.
There are even those who took on this responsibility before becoming Contact Points: “Some colleagues would come to my office to express a concern. When exposed to a situation, a person expects you to simply listen, without being judged, in a safe place. At that moment I appreciate the trust, feeling closer to them,” says Ann Edmunds, our ALMA Director’s office coordinator and DSO Senior assistant.

In that role, Ann is grateful to be a point of assistance, reaffirming the need for a Code of Ethics and Conduct. “I believe that its implementation helps us to feel protected and welcomed, as well as helping to generate a better coexistence and working environment,” she concludes.

Remember that you have until 19 July to complete the Annual Certification process of our Code of Ethics and Conduct.
To access it, check the email you received on 17 June from JAO BUK Learning.
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1 Comment

  1. Juande Santander-Vela
    Juande Santander-Vela on July 3, 2024 at 9:37 pm

    It’s a difficult topic to talk about, but very good to know that we have a process that seems to be working. Let’s hope we need it less next year, but good to know that it is there, just in case.

    Reply

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