Each year, at the conclusion of the Performance Development Dialogues (PDD) process, ALMA provides an opportunity to evaluate the experience of those who participated in these conversations and development sessions.

The PDD is a process that promotes dialogue between employees and leaders to reflect on performance, learning, goals, and professional development. In line with this same spirit of continuous improvement, the HR department conducts an evaluation survey to gather feedback and identify opportunities for improvement in the process.

This year, the PDD 2025 evaluation survey was initially launched with a three-week deadline. At the first cutoff, participation reached 28%, prompting the HR team to extend the response period, adjust the outreach strategy, and work with leaders from different departments to reinforce the invitation to participate.

The initiative yielded positive results: in just two days, participation rose to 38%, and as of this writing, it has already reached 41%.

For Martín Díaz, ALMA’s HR Officer, the value of the process goes far beyond the numbers.

“Feedback isn’t just data; it’s a decision. Many of the improvements we see in the process today stemmed precisely from what people shared in these evaluations,” he notes.

Among the changes implemented in recent years thanks to this feedback are greater flexibility in the process, the incorporation of the PDD Team as a space for collective reflection, aligning the cycle with the calendar year, and new facilitation questions to enrich conversations between leaders and employees.

Every response represents a learning opportunity. Beyond a general evaluation of the process, what has the greatest impact is understanding the specific experiences and suggestions of those who participated. Identifying which aspects worked well and which could be adjusted allows us to continue building a PDD that is increasingly meaningful, useful, and aligned with people’s needs.

Because at ALMA, development and continuous improvement are also built by everyone together.